Privacy Policy

Dexima Software LLC

1. General Provisions

Please read this Privacy Policy carefully. This Privacy Policy of Dexima Software LLC (“Company”, “we”, “us”, “our”) is developed in accordance with applicable data protection laws and regulations, including but not limited to:

  • EU General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act / California Privacy Rights Act (CCPA/CPRA)
  • Personal Information Protection and Electronic Documents Act (PIPEDA, Canada)
  • Law of Ukraine “On Personal Data Protection”

Dexima Software LLC recognizes the importance of protecting personal data and is committed to processing personal information lawfully, fairly, transparently, and securely.

By using our website, software, or services (“Services”), you acknowledge that you have read and understood this Privacy Policy.

2. Personal Data We Collect

If you decide to apply for or open an account with Dexima Software LLC, we may collect and process certain personal data, including but not limited to:

  • Full name
  • Residential address
  • Date of birth
  • Contact information (email, phone number)
  • Identification and verification data (including KYC-related information)
  • Financial and transactional data necessary to provide the Services

Additional information may be requested from time to time in order to:

  • comply with legal and regulatory requirements,
  • improve service quality,
  • enhance security and fraud prevention.

Personal data is primarily obtained directly from you through registration forms, account applications, communications, and through records generated during the provision of Services.

3. Legal Basis for Processing (EU & International Standard)

Depending on the jurisdiction and context, personal data is processed on one or more of the following legal bases:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • Your consent, where required

You may withdraw consent at any time where processing based on consent, without affecting the lawfulness of processing prior to withdrawal.

4. Age Restrictions

The Services are provided exclusively to individuals who are at least 18 years old.

By using the Services, the User confirms that he or she has reached the age of 18. Dexima Software LLC does not knowingly collect or process personal data of minors.

5. Restricted Jurisdictions

By registering an account, the User represents and warrants that he or she is not a citizen or resident of jurisdictions where the provision of Services is restricted or prohibited, including but not limited to:

Afghanistan, American Samoa, U.S. Virgin Islands, Territory of Guam, Iran, Yemen, Libya, State of Palestine, Puerto Rico, Somalia, Democratic People’s Republic of Korea, Northern Mariana Islands, Syria, Russian Federation, Republic of Belarus, Republic of Sudan, Transnistria, temporarily occupied territories of Georgia, Turkish Republic of Northern Cyprus, Western Sahara, Federal Republic of Ambazonia, Kosovo, South Sudan, Nicaragua, Trinidad and Tobago, Venezuela, Myanmar, and temporarily occupied territories of Ukraine.

This list may be updated from time to time in accordance with legal, regulatory, and compliance requirements.

6. Cookies and Tracking Technologies

Dexima Software LLC uses cookies and similar technologies to ensure the proper functioning of the website and trading software, enhance user experience, and improve security.

Cookies are small data files stored on your device that may include unique identifiers. They are used for purposes such as:

  • authentication and session management
  • security and fraud prevention
  • customization of content and user preferences
  • analytical and performance monitoring

You can manage or disable cookies through your browser settings. Please note that disabling cookies may limit access to certain features, particularly secure areas of the website.

7. User Rights

Depending on your jurisdiction, you may have the right to:

  • access your personal data
  • request correction or deletion
  • restrict or object to processing
  • request data portability
  • opt out of certain data uses (where applicable)

Requests regarding personal data can be submitted using the contact details provided by Dexima Software LLC. We will respond within the timeframes required by applicable law.

8. Data Security and Retention

Dexima Software LLC applies appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure.

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes.

9. International Data Transfers

Personal data may be transferred and processed outside the User’s country of residence, including jurisdictions with different data protection standards. In such cases, Dexima Software LLC ensures appropriate safeguards are in place in accordance with applicable laws.

10. Changes to This Policy

Dexima Software LLC reserves the right to amend this Privacy Policy at any time. Updates will be published on the website, and continued use of the Services constitutes acceptance of the revised Policy.